1. Information We Collect

We collect various types of information when you use our services:

a. Personal Information

When you register or book a chef through ezybook, we may collect personal data such as:

• Name
• Email address
• Phone number
• Payment information (processed securely through third-party services)
• Address for service (if applicable)

b. Usage Data

We collect data about how you interact with the app, including:

• Device information (e.g., type, operating system, and IP address)
• Location data (if location services are enabled)
• App usage details (e.g., pages viewed, time spent on the app, bookings made)

2. How We Use Your Information

We use your data for the following purposes:

• To provide and improve our services.
• To process and manage bookings.
• To communicate with you regarding your bookings or customer service requests.
• To process payments securely.
• To personalize your experience based on your preferences and location.
• To ensure compliance with legal obligations.

3. Sharing of Information

We may share your information with:

• Service Providers: Chefs who need your information to fulfill their service.
• Payment Processors: Third-party services to handle payments securely.
• Legal Authorities: If required by law or to protect our rights.

We do not sell or rent your personal information to third parties.

4. Security of Your Data

We take the security of your data seriously and use industry-standard security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

5. Your Data Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request that we correct any inaccuracies in your personal data.
• Deletion: You can request that we delete your personal data, subject to certain conditions.
• Withdrawal of Consent: You can withdraw your consent for us to process your data at any time, though this may affect your ability to use our services.

6. Cookies and Tracking Technologies

Our app may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your device preferences.

7. Children’s Privacy

ezybook is not intended for use by individuals under the age of 18. We do not knowingly collect personal data from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such data.

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes through the app or by email. Your continued use of the app after such changes signifies your acceptance of the updated policy.